Legal
Reembolsos y cancelación
Cómo funcionan las cancelaciones, los reembolsos y las notas de crédito.
Borrador para revisión: este texto aún no ha sido aprobado por el área legal y puede cambiar antes del lanzamiento.
Cancele cuando quiera
You can cancel a plan from your account. It stays active until the end of the period you paid for; the app then moves to Vak, the free plan.
Pruebas
A trial ends on its last day without a charge unless you choose a plan.
Reembolsos
If a payment went wrong (a double charge, a failed activation), we refund it in full to the original payment method and issue a GST credit note. Other requests are reviewed case by case.
Compras en tiendas de aplicaciones
Purchases in the iPhone or Android app are refunded through that store under its rules.