Juridisch
Terugbetalingen en annulering
Hoe opzeggen, terugbetalingen en creditnota's werken.
Concept ter beoordeling: deze tekst is nog niet goedgekeurd door juristen en kan vóór de lancering nog wijzigen.
Op elk moment opzeggen
You can cancel a plan from your account. It stays active until the end of the period you paid for; the app then moves to Vak, the free plan.
Proefperioden
A trial ends on its last day without a charge unless you choose a plan.
Terugbetalingen
If a payment went wrong (a double charge, a failed activation), we refund it in full to the original payment method and issue a GST credit note. Other requests are reviewed case by case.
Aankopen via een appstore
Purchases in the iPhone or Android app are refunded through that store under its rules.